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Business & Contract Law ✦ Franchise Counsel

Before You Buy the Franchise, Read the Parts They Hope You Skip.

A franchise is a business you buy with someone else’s rules attached, and California regulates both the sale and the relationship more closely than almost any state. North Star Law Firm reviews franchise disclosure documents for buyers, counsels franchisees through the relationship and its end, and helps businesses that want to franchise their own concept do it lawfully. From an attorney-CPA who has represented failed franchisees and helped a franchisor go public. Flat fee. Statewide.

The Short Answer

The disclosure document tells you whether the franchise works. Most buyers never read it.

Federal law requires a franchisor to give you its Franchise Disclosure Document at least 14 days before you sign anything or pay anything, and California requires the franchise to be registered with the Department of Financial Protection and Innovation before it can be offered here at all. The FDD runs 200 pages or more, and the parts that decide whether the investment makes sense are concentrated in a few items: the total investment, the financial performance representations if any are made, the turnover of existing franchisees, the franchisor’s own financial statements, and the franchise agreement itself in the exhibits. A franchisee-side review reads those items with a CPA’s eye, calls existing and former franchisees, and tells you what the numbers say before the deposit is paid. That review is what most failed franchisees we have represented did not get.

  • Franchise Disclosure Document review for prospective franchisees, with the financial items modeled
  • Franchise agreement negotiation: territory, renewal, transfer, personal guaranty, and remedies
  • Entity formation and financing for the franchise purchase, including SBA loans
  • Franchisee counsel during the relationship: defaults, cures, transfers, and disputes
  • Termination, non-renewal, and repurchase rights under the California Franchise Relations Act
  • Franchising your own concept: FDD preparation, California registration, and the franchise agreement

The FDD

Where to look in a Franchise Disclosure Document, and what to look for

The FDD has 23 required items. These are the ones that decide the investment, and the questions a CPA asks of each.

ItemWhat it disclosesWhat we look for
Item 5 and 6Initial fees and ongoing royalties, marketing fund, technology feesTotal fee load as a percentage of revenue; fees that escalate; required purchases from the franchisor
Item 7Estimated initial investment, as a rangeWhether the low end is realistic for the Inland Empire; working capital reserve; what is excluded
Item 8Required suppliers and the franchisor’s revenue from themRebates and markups that raise your cost of goods
Item 12TerritoryWhether it is exclusive, how it is measured, and whether the franchisor can sell online or through other channels into it
Item 17Renewal, termination, transfer, and dispute resolutionRenewal fees and new-agreement requirements; transfer fees and approval; out-of-state venue and arbitration
Item 19Financial performance representations, if the franchisor chooses to make themWhether they are made at all; whose numbers they are; whether the sample resembles your unit
Item 20Outlets opened, closed, transferred, and terminated over three years, with contact listsTurnover rate; how many units left the system and why; the former franchisees to call
Item 21Audited financial statements of the franchisorWhether the franchisor is solvent and whether its revenue depends on selling new franchises rather than supporting existing ones
ExhibitsThe franchise agreement, the personal guaranty, and state addendaThe document you will actually be bound by; the California addendum that modifies it

What California adds to the federal rules

The California Franchise Investment Law (Corp. Code § 31000 et seq.) requires registration with the DFPI before a franchise is offered or sold in the state, requires the FDD to be delivered at least 14 days before signing or payment (§ 31119), and makes a sale in violation of the law rescindable with damages (§ 31300). The California Franchise Relations Act (Bus. & Prof. Code § 20000 et seq.) governs the relationship afterward: a franchisor may terminate only for good cause after notice and a reasonable opportunity to cure (§ 20020), may not refuse renewal without the required notice and, in some cases, compensation (§ 20025), must repurchase inventory and equipment at fair market value after a wrongful termination or non-renewal (§ 20035), and may not unreasonably withhold consent to a transfer (§ 20028). A clause requiring the franchisee to litigate or arbitrate outside California, or to waive these protections, is void (§§ 20040.5, 20010). Franchisors know these rules; franchisees generally learn them when it is too late to use them.

When the franchise fails

Franchises fail for the same reasons other businesses do, plus a few of their own: a territory that could not support the unit, a supply chain priced for the franchisor’s benefit, marketing that did not reach the Inland Empire, or a franchisor whose business is selling franchises rather than operating them. When it happens, the franchisee is looking at a franchise agreement with a personal guaranty, a lease with another guaranty, an SBA loan with a third, and a termination clause with liquidated damages. The order of operations matters: the Franchise Relations Act limits what the franchisor can do, the lease and the SBA loan are negotiated or resolved separately, and the owner’s personal exposure is analyzed alongside the business debt options, including bankruptcy where it is the right tool. We have represented owners through exactly this, and the analysis begins with the numbers.

Franchising your own business

A business with a proven unit economics model and a system that can be taught can be franchised, and the alternative, growing with your own capital and managers, is slower. Franchising requires an FDD prepared to the FTC rule (16 C.F.R. Part 436) with audited financial statements, a franchise agreement, an operations manual, registration in California and the other registration states, and annual renewals. It also requires a financial model that works for the franchisee, not just the franchisor, because a system whose units cannot make money produces Item 20 turnover that no future buyer will ignore. Phillip Zagotti has helped a company franchise its concept and helped a restaurant franchisor go public, and the practice covers both sides of the table.

The Attorney-CPA Difference

We have read the FDD from the buyer’s side, the franchisor’s side, and the failed franchisee’s side.

  • FDD review that models the financial items against your market and your capital
  • Franchise agreement negotiation on territory, transfer, renewal, and the guaranty
  • California Franchise Relations Act rights asserted when the franchisor oversteps
  • Exit strategy for failed franchises, with the guaranties, the lease, and the SBA loan analyzed together
  • FDD preparation and California registration for businesses that want to franchise

Questions & Answers

Franchise questions California owners ask

Can I negotiate a franchise agreement, or is it take it or leave it?

More is negotiable than franchisors let on, especially for multi-unit buyers or units in markets the franchisor wants to enter. Territory definition, development schedules, transfer fees, the guaranty cap, and cure periods are common points. Item 17 tells you the franchisor’s policy; the negotiation tells you the reality.

The franchisor wants me to sign a release to transfer my unit. Should I?

Not without review. Releases in transfer approvals commonly waive claims under the Franchise Investment Law and the Franchise Relations Act, which is exactly what those statutes say cannot be waived. The release is often narrower than the franchisor’s form.

My franchisor terminated me without notice. Is that legal?

Under the Franchise Relations Act, termination generally requires good cause, written notice, and a reasonable opportunity to cure, with limited exceptions for abandonment, insolvency, and similar events. A termination that skipped those steps may entitle you to reinstatement or to repurchase of your inventory and equipment at fair market value.

How much does it cost to franchise my business?

The FDD, franchise agreement, audited financials, and California registration are a meaningful investment, and the operations manual and training program are more. It is justified when the unit economics are proven and the growth plan requires it; we model that before recommending it.

Read the FDD with someone who has seen how these end.

A free FDD review with an attorney-CPA, and a flat fee in writing for the engagement.